1. |
A company including its manager has 50 members. TQM philosophy is followed by 40 members only. Did the company properly implement TQM?
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Answer:
Option (b) |
2. |
Which of the following is a tangible benefit of following TQM?
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Answer:
Option (a) |
3. |
Which of the following is not a tangible benefit of following TQM?
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Answer:
Option (d) |
4. |
The product quality after using TQM philosophy _______
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Answer:
Option (a) |
5. |
Which of the following is not an intangible benefit of following TQM?
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Answer:
Option (d) |
6. |
The working relationships after using TQM philosophy _______
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Answer:
Option (c) |
7. |
Employee participation after using TQM philosophy _______
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Answer:
Option (c) |
8. |
Which of the following is a principle of TQM?
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Answer:
Option (b) |
9. |
To attain customer satisfaction, which of the following is mandatory in TQM?
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Answer:
Option (a) |
10. |
Which of the following is a principle of TQM?
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Answer:
Option (a) |